Shipping policy

SHIPPING POLICY

Processing Time Orders are carefully processed and prepared for shipment within 2-5 business days after payment confirmation. You'll receive a tracking number via email once your order ships.

Shipping Times We partner with trusted international suppliers to bring you premium jewelry at accessible prices. Standard shipping typically takes 15-25 business days from the date your order is shipped. Please note that shipping times may vary based on your location and customs processing.

Shipping Costs We offer free standard shipping on all orders within Canada. Expedited shipping options may be available at checkout for faster delivery.

Tracking Your Order Once your order ships, you'll receive a confirmation email with tracking information so you can monitor your package every step of the way.

International Orders Currently, we primarily ship within Canada. International shipping may be available to select countries—please contact us at [your email] for inquiries.

Customs and Duties For international orders, customers are responsible for any customs fees, duties, or taxes imposed by their country. These charges are not included in our shipping costs.

Delivery Issues If your order hasn't arrived within the expected timeframe, please contact us at [your email] and we'll work with you to track down your package or find a solution.

Lost or Stolen Packages Once a package is marked as delivered by the carrier, we cannot be held responsible for lost or stolen items. We recommend shipping to a secure location or using package tracking closely.